Terms and Conditions
The website of ANU – Museum of the Jewish People offers the general public the purchase of tickets via the internet for various events held at ANU – Museum of the Jewish People, with payment made via credit card, subject to the terms and conditions detailed below.
The use of the website, including any purchase made through the website, constitutes your agreement to the following terms detailed below.
The term "User" hereinafter shall mean an adult over the age of 18 who browses the Beit Hatfutsot website, makes a purchase through the website, and possesses a valid credit card that can be cleared by one of the credit card companies legally operating in Israel.
You are requested to read these terms carefully before making use of the offered service, as the actual use thereof constitutes your agreement to these terms.
ANU – Museum of the Jewish People shall be entitled, at any time, to amend these Terms of Use without prior notice. The amendment shall take effect upon its publication on the website. Upon every entry to the website, the most up-to-date version of the Terms of Use will be available for review.
Purchase on the Website
All activities on the website are offered to the User at the stated price and in accordance with the purchase terms and/or promotional terms applicable on the website at that time. Promotional offers cannot be combined.
Purchases are subject to the availability of vacant spots for the various events.
In the event that activities and services are provided to the User by a third party – ANU – Museum of the Jewish People shall be exempt from any liability in connection therewith, and the User shall have no claim and/or demand against Beit Hatfutsot.
ANU – Museum of the Jewish People shall be entitled to terminate and/or change the purchase terms and other promotions as stated, at any time and at its sole discretion.
Images displayed on the website are for illustration purposes only and do not bind Beit Hatfutsot in any way or matter.
The purchase of any of the activities advertised on the website is executed via credit card through an external clearing system that ensures confidentiality and operates under standard market data security practices.
The prices displayed on the website include VAT by law.
For the purpose of executing a purchase, you will be required to enter personal details, after which you will be transferred to a clearing page where you will be required to enter your credit card details.
After verifying the payment details and receiving confirmation of the transaction, you will receive an email containing your approved order number. Should the transaction not be approved for any reason, you will receive an appropriate notification regarding the failure to complete the transaction.
A purchase on the website is contingent upon receiving approval from the credit card company to execute the transaction and/or purchase the service.
Any question or claim regarding payment should be directed to the credit card company.
Any User who has executed a purchase on the website is entitled to cancel the transaction in accordance with the Consumer Protection Law, 5741-1981.
The cancellation of a transaction shall be made solely via a written notice sent to and received by ANU – Museum of the Jewish People at the email address: visitors@anumuseum.org.il.
The services offered on the website fall under the category of "recreational services" covered by Section 14C(d)(2) of the Consumer Protection Law. Therefore, and in accordance with this section, a transaction for the purchase of recreational services within the framework of the website cannot be canceled if the date of the event falls within 7 days from the date the transaction was made. In the event that the date of the event does not fall within seven days from the date the transaction was made, the User may cancel the transaction within 14 business days from the date the transaction was executed, provided that such cancellation is made at least 2 business days, which are not days of rest, prior to the date of the event for which the transaction was made.
Following the lawful cancellation of a transaction, the User shall be entitled to a refund within 14 days from the date the written notice of cancellation is received at the offices of Beit Hatfutsot, in accordance with the amount actually paid and less cancellation fees as detailed below.
The cancellation fee shall be 5% of the transaction price or 100 NIS, whichever is lower. The User shall have no claim regarding the collection of such cancellation fees.
Providing false information when executing a transaction constitutes a criminal offense, with all its legal implications.
The Museum of the Jewish People at Beit Hatfutsot shall not be held liable for errors in the transaction arising from the input of incorrect details into the system.
ANU – Museum of the Jewish People is not and shall not be held liable for any misuse, unauthorized use, or illegal use made of the credit card details provided for the purpose of executing the payment/action.
ANU – Museum of the Jewish People is entitled to announce the cancellation of a purchase transaction, inter alia, in the event that an error occurs in the description of the purchased product, its price, the payment terms detailed next to it, its supply, or the warranty and service relating to it.
Furthermore, ANU – Museum of the Jewish People shall be entitled to cancel the transaction when there is a problem receiving data from the User or if required data from the User has not been received, including in cases of Force Majeure that prevent the processing of the order and/or the provision of the service, or in the event of non-compliance with the terms and rules of the website.
In such cases as mentioned above, ANU – Museum of the Jewish People shall notify the cancellation of the transaction and/or its non-execution, and the User may or may not be entitled to receive a refund (i.e., the payment actually paid), all in accordance with the provisions of the law.
It is clarified that ANU – Museum of the Jewish People is exempt from liability for delays in delivery or non-delivery resulting from Force Majeure and/or events beyond its control.
The computerized records of ANU – Museum of the Jewish People regarding actions performed on the website shall constitute prima facie evidence of the correctness of such actions.
Privacy
Information provided within the framework of using the website shall be kept confidential in accordance with the Protection of Privacy Law, 5742-1982.
The User hereby permits ANU – Museum of the Jewish People to retain and/or make use of the personal details entered into the system for the purpose of contacting them and/or for other needs arising from the engagement between the parties.
The User hereby authorizes the website and/or anyone on its behalf to send them promotional offers as stated in Section 30A of the Communications Law (Telecommunications and Broadcasting), 5742-1982, regarding website topics and any other topic. A User may request removal from the mailing list at any time.
ANU – Museum of the Jewish People undertakes to keep confidential and not to disclose, transfer, or deliver to any third party whatsoever the credit card details filled in on the website. ANU – Museum of the Jewish People shall not make any use of the credit card details except if and to the extent that they are required for the purpose of executing the payment according to the terms of service.
Without derogating from the aforementioned, ANU – Museum of the Jewish People reserves the right to disclose details and/or personal account details and any other information regarding the User's use of the service, pursuant to a court order and/or an authorized authority and/or within the framework of legal proceedings, should there be any, between Beit Hatfutsot and the User, and/or in the event of a breach of the provisions of these Terms and Conditions.
Liability
ANU – Museum of the Jewish People makes every effort to ensure that the information on the website is accurate and up-to-date; however, omissions, errors, or outdated information may occur, for which Beit Hatfutsot assumes no liability.
ANU – Museum of the Jewish People is not responsible for damages and/or losses of any kind that may be caused as a result of browsing and/or using the website, unavailability of the website, or unavailability of one service or another, and shall bear no liability for any damage and/or loss caused due to the use of the various services.
The service is offered "As Is", and ANU – Museum of the Jewish People shall bear no liability regarding the service and/or the suitability of the service to the User's needs, its features, capabilities, or limitations regarding the User.
The User alone shall bear sole responsibility for the manner in which they make use of the service.
ANU – Museum of the Jewish People secures the information on the website using advanced data security systems. Nevertheless, ANU – Museum of the Jewish People cannot guarantee that the services and information on the website and on Beit Hatfutsot's servers will be absolutely immune to intrusion and/or attempted intrusion into its computers. Anyone who uses the website and/or provides personal details, including but not limited to credit card details, etc., does so at their own sole risk, and shall have no claim against Beit Hatfutsot regarding any damage caused to them, if any, as a result of the website's security.
ANU – Museum of the Jewish People does not guarantee that the service provided on the website will be uninterrupted, provided properly without interruptions or disturbances, and/or will be immune to illegal access to Beit Hatfutsot's computers, damages, malfunctions, defects, failures in hardware, software, or communication lines at Beit Hatfutsot or any of its suppliers.
The provision of services depends, inter alia, on third parties, and Beit Hatfutsot is not responsible for any act or omission of third parties and shall not be liable for any damage and/or loss and/or expense caused to the User and/or to any third party as a result of or in connection with any such act or omission.
ANU – Museum of the Jewish People shall bear no liability for any damage caused to the User or to any third party as a direct or indirect result of using the service, including damage caused due to the use of software applications downloaded directly through the service or activated as a result of using the service.
In the event that damages are caused to ANU – Museum of the Jewish People as a result of the User's use of the website, the User undertakes to indemnify and hold harmless Beit Hatfutsot for any damage, including all legal expenses.
The website may contain links to other websites. These links do not indicate anything regarding the content or reliability of the other websites. Beit Hatfutsot shall bear no liability in connection with information or services appearing on other websites.
Changes to the Website and Termination of Service
ANU – Museum of the Jewish People reserves the right to make any change to the website, including the structure of the website, the services offered therein, their content, scope, and availability, links, and any other change as it deems fit in accordance with its sole discretion and without any need to provide prior notice on the website.
The User shall have no claim or demand against ANU – Museum of the Jewish People for making such changes, or due to malfunctions that may occur during their implementation.
ANU – Museum of the Jewish People may decide at any time to close the website and stop providing services through it.
The law applicable to the use of the website and its terms is solely the laws of the State of Israel. The exclusive jurisdiction for any matter regarding the use of the website and its terms is granted to the competent court in Tel Aviv.
We wish you a beneficial use of the services offered on the website. We would be happy to receive your comments and feedback regarding the website.
E.&O.E. (Errors and Omissions Excepted)
Ticketing platform
